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Using the bug tracker

2,331 bytes added, 14:03, 13 October 2013
→‎3. Submit new bug: this pearl must be preserved for posterity. Would you submit a bug with "forgot what happened" being the only meaningful info in it?!
[[Category:Developers/General]]{{languages|How to report bugs}}The bug/issue tracker for Gramps is located hereat the following URL: http://bugs.gramps-project.org. It This bug/issue tracker allows users and developers to log new issues and track them as they progress. Please take some time to read the issue tracker instructions below and read '''[[How to create a good bug report|how to create a good bug report]]'''. Also, have a look at '''[[Known_issues|known issues]]''' and '''[[Common_problems|common problems]]'''. ==Report a bug=====1. Login===To report a bug, you must have a login account on http://bugs.gramps-project.org, which is the Gramps bug tracker. When you create a user account, remember that it can take up to 12 hours before a notification email is send to you. Only after clicking on the link in the email can you submit bugs. Your email address will be handled confidentially. ===2. Search existing bugs===Perhaps the bug you want to report has been submitted before. To check this, click on 'View Issues'. The top of the page is reserved for filters, which you set. Normally the default filters are just fine. Under these filters, there is a search box. Enter the terms best describing the bug, and click apply filter. If you have an error message, try pasting a part of the error, to see if it is has been reported already.
== Projects ==In If the upper right corner of bug is already reported, read the issue trackerbug report over, there is a place and see if you can add to select the "project" for the bugsinformation. "Projects" are If so, you can leave a way note with extra information to categorize issues. There are three types of projects in help the issue trackerdevelopers.
The "Feature Requests" ===3. Submit new bug===Click on Report Issue, and enter the required information, see below on how to select the project is a place for recording requests for new featuresto which the bug belongs. Be verbose, the developers are bad at mind reading. We shall mercilessly close the bugs which have no meaningful information at all, such as #{{bug|7126}}. Do not forget to list the Gramps version you are using. You can check this in Gramps by clicking in the Gramps program the Help menu, option About.
The "Gramps Trunk" project ==== Projects ====In the upper right corner of the issue tracker, there is a place for recording issues that only apply to select the trunk in Subversion (see [http://www.gramps-"project" for the bugs.org/wiki/index"Projects" are a way to categorize issues.php?title=Brief_introduction_to_SVN#Types_of_branches Types There are three types of Branches]). The is only one "Gramps Trunk" project because there is only one trunk projects in the Subversion repository.issue tracker:
#The '''Feature Requests''' project is a place for recording requests for new features. #The projects with names that look like "'''Gramps x.x.X" is ''' are where issues are reported that apply specifically to a maintenance branch (see [http://www.gramps-project.org/wiki/index.php?title=[Brief_introduction_to_SVN#Types_of_branches |Types of Branches]]). A separate project exists for each maintenance branch.#The '''Gramps Trunk''' project should only be used by developers and testers of the latest code. It is a place for recording issues that only apply to the trunk in Subversion (see [[Brief_introduction_to_SVN#Types_of_branches|Types of Branches]]). There is only one "Gramps Trunk" project because there is only one trunk in the Subversion repository
== Submitting Issues == How to proceed ====
The first step in submitting an issue on the tracker is to determine which project it belongs to.
*If the issue represents functionality that does not currently exist in Gramps, then the issue should be filed under the "'''Feature Requests" ''' project.
*If the issue represents a problem with functionality that has been released in a stable release of code, then the issue should be filed under the project that corresponds to the maintenance branch for that release. For example, a bug found in Gramps 23.2.10 6 should be filed under the "'''Gramps 23.2.X" ''' project.
*If the issue represents a problem with functionality that only exists in trunk, or the problem exists in trunk, but not any stable releases, then the issue should be filed under the "'''Gramps Trunk" ''' project. == Resolving bugs ==This information is for the developers following up on the submitted issues.
== Resolving Bugs ==
In general, when resolving an issue, it is always a good idea to add a note with the SVN revision number of the commit that fixed the problem.
When resolving issues in a maintenance branch, one should always set the "Fixed in version" field to the version of the next release that will be made from that branch. This is done so that the issue properly appears in the ChangeLog page for that project (http://bugs.gramps-project.org/changelog_page.php).
Bugs in maintenance branch projects should not be marked as closed until the developer has committed the change into the corresponding maintenance branch. Additionally, it is the developer's developers responsibility to make sure the change has been merged into trunk. ==Bug triage== Help the Gramps project [[Bug triage]]. ==Syntax== [http://www.mantisbt.org/ Mantis bug tracker] uses its own syntax code :* ''#'' before a bug number writes a link to the bug.* ''~'' before a comment number writes a link to the comment, same as : ''{url}#c{comment number}''.* we can try to use some HTML tags into text field, like : <code> < pre >< /pre > < i > < / i > < b > < / b></code>  [[Category:Developers/General]][[Category:Developers/Quality Assurance]]
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