Known issues

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Revision as of 10:27, 26 November 2013 by BACbKA (talk | contribs) (Edition: rm ancient stuff)
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Gramps and some Gtk versions

  • Some Gtk versions seem not to properly refresh the GUI (need to use the mouse cursor), see bug 4863.
  • Some Gtk versions have a refresh issue on Citation TreeView (3.4.x) after an edition, see bug 5688.
  • Incremental search and synchronization with typed letters, see bug 1450.
  • New row/line on Census gramplet (addon), see bug 5688.

Gramps and some python gobject introspection versions

  • pygobject < 3.4.0: : segfault on expand all nodes/rows into a Tree View, see bug 6289.

Gramps freezes and crashes with ATK / GNOME / GAIL Assistive Technologies enabled

There have been multiple reports of long freezes and crashes of Gramps when refreshing the people or place tree view, e.g. after editing a person or changing the Name Display Format. They are related to the use of GNOME Assistive Technologies (ATK/GAIL).

  • Gnome 2.x

If you experience similar problems try going into System -> Preferences -> Assistive Technologies, unchecking Enable assistive technologies.

  • Ubuntu 12.04 LTS

If you experience similar problems try going into System Settings -> Keyboard -> Universal Access, Disable all assistive technologies.

Then logging out and in again.

You can also try this into a console:

$ sudo gedit /etc/gconf/gconf.xml.mandatory/%gconf-tree.xml


sudo gedit /var/lib/gconf/./%gconf-tree.xml


$ sudo gedit /etc/gdm3/greeter.gconf-defaults


$ sudo gedit .gconf/desktop/gnome/accessibility/keyboard/%gconf.xml

Locate this part:

<dir name="accessibility">
<dir name="keyboard">
   <entry name="enable" ... type="bool" value="true"/>

and set enable to false.

See also


Gramps runs out of locks

With a large database, Gramps can "run out of available locks". For 140.000 people you should use: max_locks 300000 and max_objects 300000

The easiest way to do this is to create an empty database the add a file DB_CONFIG to the database directory before importing (see gramps -l output for the directory of a specific family tree. Contents of this DB_CONFIG file should be:

#may want to fiddle with cachesize also
#set_cachesize 0 200000000 2
set_lk_max_locks 300000
set_lk_max_objects 300000

See bug report below.

See also

  • Gramps bugs 2686: crashed importing d03 stress test database, and workarounds


Gramps and AttributeError

This message is often related to your data into your FamilyTree. See AttributeError


Gramps cannot import media with non-ASCII characters on filename

If Python returns a codec/UTF8 warning and this file was pasted from an external support (CD, HD, USB key), maybe filename has been corrupted ! It seems correct on screen but not on command line. Your OS was not able to properly set the encoding used on your external support.

The [ replacement character will be often a "�" (black diamond with a white question mark)]. You can try to fix the filename by setting the correct character. Now you will be able to import this file into Gramps !


Gramps cannot display some characters into reports

RTF (C style escape) and LaTeX (latin1) file format backends on output not initially designed for a unicode support. It is possible to get strange non-ASCII character handling when using these formats. It could be very specific, because it has been tested and improved since many versions, but still possible.

See also

  • (resolved) 6883 non-Western fonts broken in PS reports
  • (resolved) 6884 RTF reports backend seems to be non-UTF-aware, breaks non-Western text