Difference between revisions of "Known issues"
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+ | == Cannot import Media with non-ASCII characters on filename == | ||
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+ | If Python returns a codec/UTF8 warning and this file was pasted from an external support (CD, HD, USB key), maybe filename has been corrupted ! It seems correct on screen but not on command line. Your OS was not able to properly set the encoding used on your external support. | ||
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+ | Make a copy of your file from your disk to your disk. | ||
+ | If the accentued characters will be a "?", then fix the filename by setting the correct character. Now you will be able to import this file into Gramps ! |
Revision as of 08:54, 29 June 2009
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[[::Known issues|English]] |
GRAMPS freezes and crashes
There have been multiple reports of long freezes and crashes of GRAMPS when refreshing the people view, e.g. after editing a person or changing the Name Display Format. They are related to the use of GNOME Assistive Technologies (ATK/GAIL). If you experience similar problems try going into System -> Preferences -> Assistive Technologies, unchecking "Enable assistive technologies" and logging out and in again.
See also
GRAMPS runs out of locks
With a large database, GRAMPS can "run out of available locks". See bug report below.
See also
Cannot import Media with non-ASCII characters on filename
If Python returns a codec/UTF8 warning and this file was pasted from an external support (CD, HD, USB key), maybe filename has been corrupted ! It seems correct on screen but not on command line. Your OS was not able to properly set the encoding used on your external support.
Make a copy of your file from your disk to your disk. If the accentued characters will be a "?", then fix the filename by setting the correct character. Now you will be able to import this file into Gramps !