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Known issues

4,258 bytes added, 14:42, 4 May 2013
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{{languages}}== GNOME Assistive Technologies Dependencies=====Gramps and some Gtk versions===* Some Gtk versions seem not to properly refresh the GUI (ATKneed to use the mouse cursor), see bug {{bug|4863}}.* Some Gtk versions have a refresh issue on Citation TreeView (3.4.x) after an edition, see bug {{bug|5688}}.* Incremental search and synchronization with typed letters, see bug {{bug|1450}}.* New row/GAILline on Census gramplet (addon) , see bug [http://www.gramps-project.org/bugs/view.php?id==5688#c24063 5688].
There have been multiple reports of long freezes ===Gramps and crashes of GRAMPS when refreshing the people view, esome python gobject introspection versions===* pygobject < 3.g4. after editing 0: : segfault on expand all nodes/rows into a person or changing the Name Display Format. They seem to be related to the use of GNOME Assistive Technologies. If you experience similar problems try going into System -> Preferences -> Assistive TechnologiesTree View, unchecking "Enable assistive technologies" and logging out and in againsee bug {{bug|6289}}.
=== Gramps freezes and crashes with ATK / GNOME / GAIL Assistive Technologies enabled ===There have been multiple reports of long freezes and crashes of Gramps when refreshing the people or place tree view, e.g. after editing a person or changing the Name Display Format. They are related to the use of GNOME Assistive Technologies (ATK/GAIL).  * Gnome 2.xIf you experience similar problems try going into {{man menu|System -> Preferences -> Assistive Technologies}}, '''unchecking''' ''Enable assistive technologies''.* Ubuntu 12.04 LTSIf you experience similar problems try going into {{man menu|System Settings -> Keyboard -> Universal Access}},'''Disable''' all assistive technologies. Then logging out and in again. You can also try this into a console: $ sudo gedit /etc/gconf/gconf.xml.mandatory/%gconf-tree.xmlor sudo gedit /var/lib/gconf/./%gconf-tree.xmlor $ sudo gedit /etc/gdm3/greeter.gconf-defaultsor $ sudo gedit .gconf/desktop/gnome/accessibility/keyboard/%gconf.xmlLocate this part: <dir name="accessibility"> <dir name="keyboard"> <entry name="enable" ... type="bool" value="true"/> </dir>and set ''enable'' to '''false'''. ==== See also ====* Gramps bug {{bug|3069}}: GtkTreeView is very slow / crashes with Assistive Technologies / ATK / a11y enabled* [http://bugzilla.gnome.org/show_bug.cgi?id=577098 GNOME Bug 577098 - GtkTreeView (lists, Nautilus) is very slow with Assistive Technologies enabled (at-spi)], Status: UNCONFIRMED* [http://bugzilla.gnome.org/show_bug.cgi?id=571596 GNOME Bug571596 - GTK_MODULES=gail:atk-bridge slows down incredibly TreeStore in pygtk ], Status: RESOLVED / DUPLICATE of 577098* [http://bugzilla.gnome.org/show_bug.cgi?id=587020 GNOME Bug 587020 - GtkTreeView crawls with a11y enabled], Status: RESOLVED / Resolution: DUPLICATE of 577098 ==Database == === Gramps runs out of locks ===With a large database, Gramps can "run out of available locks". For 140.000 people you should use: max_locks 300000 and max_objects 300000 The easiest way to do this is to create an empty database the add a file DB_CONFIG to the database directory before importing (see gramps -l output for the directory of a specific family tree. Contents of this DB_CONFIG file should be:  #may want to fiddle with cachesize also #set_cachesize 0 200000000 2 set_lk_max_locks 300000 set_lk_max_objects 300000  See bug report below. '''See also'''* Gramps bugs {{bug|2686}}: crashed importing d03 stress test database, and workarounds ==Data == === Gramps and AttributeError === This message is often related to your data into your FamilyTree.See [[AttributeError:_NoneType_object_has_no_attribute|AttributeError]] ==Encoding == === Gramps cannot import media with non-ASCII characters on filename === If Python returns a codec/UTF8 warning and this file was pasted from an external support (CD, HD, USB key), maybe filename has been corrupted ! It seems correct on screen but not on command line. Your OS was not able to properly set the encoding used on your external support. The [http://en.wikipedia.org/wiki/Unicode_Specials#Replacement_character replacement character will be often a "�" (black diamond with a white question mark)].You can try to fix the filename by setting the correct character. Now you will be able to import this file into Gramps ! ==Reports == === Gramps cannot display some characters into reports === RTF (''C style escape''), Postscript (''latin1''), LaTex (''latin1'') file formats on output are not designed for an unicode support.It is possible to get a strange non-ASCII character handling by using these formats.It could be very specific, because it has been tested and improved since many versions, but possible. ==Edition== === Gramps cannot set date greater than 21 === Gramps-3.0.4 under Jaunty 9.04 cannot uses date editor or media reference editor. [[Installation#Upgrading_Gramps|Upgrading]] to [[Installation#Ubuntu_and_derivatives|3.1.2]] fixes this issues. '''See also'''* [https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/387665 GNOME bug] [[Category:Troubleshooting]][[Category:Developers/Quality Assurance]]

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