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Known issues

3,756 bytes added, 08:01, 16 November 2012
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GRAMPS cannot display some characters into reports
{{languages}}== GNOME Assistive Technologies GRAMPS and some Gtk versions==* Some Gtk versions seem not to properly refresh the GUI (need to use the mouse cursor), see bug {{bug|4863}}.* Some Gtk versions have a refresh issue on Citation TreeView (ATK3.4.x) after an edition, see bug {{bug|5688}}.* Incremental search and synchronization with typed letters, see bug {{bug|1450}}.* New row/GAILline on Census gramplet (addon) , see bug [http://www.gramps-project.org/bugs/view.php?id==5688#c24063 5688].
== GRAMPS freezes and crashes with ATK / GNOME / GAIL Assistive Technologies enabled ==There have been multiple reports of long freezes and crashes of GRAMPS when refreshing the people or place tree view, e.g. after editing a person or changing the Name Display Format. They seem to be are related to the use of GNOME Assistive Technologies. If you experience similar problems try going into System -> Preferences -> Assistive Technologies, unchecking "Enable assistive technologies" and logging out and in again(ATK/GAIL).
* Gnome 2.xIf you experience similar problems try going into {{man menu|System -> Preferences -> Assistive Technologies}}, '''unchecking''' ''Enable assistive technologies''.* Ubuntu 12.04 LTSIf you experience similar problems try going into {{man menu|System Settings -> Keyboard -> Universal Access}},'''Disable''' all assistive technologies. Then logging out and in again. You can also try this into a console: $ sudo gedit /var/lib/gdm/.gconf.mandatory/%gconf-tree.xmlLocate this part: <dir name="accessibility"> <dir name="keyboard"> <entry name="enable" ... type="bool" value="true"/> </dir>and set ''enable'' to '''false'''. === See also ===* GRAMPS bug {{bug|3069}}: GtkTreeView is very slow / crashes with Assistive Technologies / ATK / a11y enabled* [http://bugzilla.gnome.org/show_bug.cgi?id=577098 GNOME Bug 577098 - GtkTreeView (lists, Nautilus) is very slow with Assistive Technologies enabled (at-spi)], Status: UNCONFIRMED* [http://bugzilla.gnome.org/show_bug.cgi?id=571596 GNOME Bug571596 - GTK_MODULES=gail:atk-bridge slows down incredibly TreeStore in pygtk ], Status: RESOLVED / DUPLICATE of 577098* [http://bugzilla.gnome.org/show_bug.cgi?id=587020 GNOME Bug 587020 - GtkTreeView crawls with a11y enabled], Status: RESOLVED / Resolution: DUPLICATE of 577098 == GRAMPS runs out of locks ==With a large database, GRAMPS can "run out of available locks". For 140.000 people you should use: max_locks 300000 and max_objects 300000 The easiest way to do this is to create an empty database the add a file DB_CONFIG to the database directory before importing (see gramps -l output for the directory of a specific family tree. Contents of this DB_CONFIG file should be:  #may want to fiddle with cachesize also #set_cachesize 0 200000000 2 set_lk_max_locks 300000 set_lk_max_objects 300000  See bug report below. '''See also'''* GRAMPS bugs {{bug|2686}}: crashed importing d03 stress test database, and workarounds == Gramps and AttributeError == This message is often related to your data into your FamilyTree.See [[AttributeError:_NoneType_object_has_no_attribute|AttributeError]] == GRAMPS cannot import media with non-ASCII characters on filename == If Python returns a codec/UTF8 warning and this file was pasted from an external support (CD, HD, USB key), maybe filename has been corrupted ! It seems correct on screen but not on command line. Your OS was not able to properly set the encoding used on your external support. The [http://en.wikipedia.org/wiki/Unicode_Specials#Replacement_character replacement character will be often a "�" (black diamond with a white question mark)].You can try to fix the filename by setting the correct character. Now you will be able to import this file into Gramps ! == GRAMPS cannot display some characters into reports == RTF (''C style escape''), Postscript (''latin1''), LaTex (''latin1'') file formats on output are not designed for an unicode support.It is possible to get a strange non-ASCII character handling by using these formats.It could be very specific, because it has been tested and improved since many versions, but possible. == GRAMPS cannot set date greater than 21 == Gramps-3.0.4 under Jaunty 9.04 cannot uses date editor or media reference editor. [[Installation#Upgrading_GRAMPS|Upgrading]] to [[Installation#Ubuntu_and_derivatives|3.1.2]] fixes this issues. '''See also'''* [https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/387665 GNOME bug]
[[Category:Troubleshooting]]

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