Difference between revisions of "Contact"

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(Reporting bugs)
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==Mailing lists==
 
==Mailing lists==
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Mailing Lists, also known as MailLists, are (often uncensored & unmoderated) systems of exchanging mass eMail messages. The messages from validated subscribers are also archived and made available for searching. 
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**The following part is 'too much introductory detail' for this overview level "Contact" page. Storing as a comment as fodder for a future "What is a MailList and how do I use it" page. **
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eMail messages are addressed to the MailList and then (if from a valid subscriber) mass-forwarded to a constantly changing list of subscribers. Subscribers can opt to have individual messages delivered immediately or collated into digests delivered periodically. The validated messages are also archived and made available for searching.
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The typical method of joining a MailList is by 'opt-in' (manually subscribing) or 'opt-out' (being automatically added by a data-scraper). Gramp maillist are strictly 'opt-in'.
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An eMail thread is a set of email messages  that includes all the replies in direct response to a specific posted eMail message. Threads are historically reconstructed digests of the Reply sequence.
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Searches of the archives may return Flat digests (all messages, sequenced be order posted), Threaded digests (all messages, sequenced a tree showing which message spawned each reply), or in snapshots (one message at a time). 
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There are several mailing lists on various topics related to Gramps:
 
There are several mailing lists on various topics related to Gramps:
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*;gramps-devel ([https://lists.sourceforge.net/lists/listinfo/gramps-devel unsubscribe/subscribe], [https://sourceforge.net/p/gramps/mailman/gramps-devel/ archives]): For issues relating to software development. Medium traffic.
 
*;gramps-devel ([https://lists.sourceforge.net/lists/listinfo/gramps-devel unsubscribe/subscribe], [https://sourceforge.net/p/gramps/mailman/gramps-devel/ archives]): For issues relating to software development. Medium traffic.
  
Alternatively if the Sourceforge site is not available, use the copy of the mailing lists stored on [http://gramps.1791082.n4.nabble.com/ nabble.com]. However, if you want to use nabble to send messages (as opposed to just reading them) then you must have subscribed to the related sourceforge mailing list first.
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Alternatively, if the Sourceforge site is not available, use the copy of the mailing lists stored on [http://gramps.1791082.n4.nabble.com/ nabble.com]. However, if you want to use nabble to send messages (as opposed to just reading them) then you must have subscribed to the related sourceforge mailing list first.
  
 
==IRC (Internet Relay Chat)==
 
==IRC (Internet Relay Chat)==

Revision as of 13:44, 22 September 2019

Reporting bugs

The recommended way to report a bug is to use the Gramps Bug Tracker, see How to report bugs. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.

Submitting a Bug Report directly to the Gramps Bugs mailing list is not recommended. However, if you are having problems isolating a bug or suspect that your issue is a known bug, the maillist is a forum that might help.

Requesting enhancements

Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by creating a feature item on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You switch to Project: Feature Requests on the top right head corner, and select Report Issue. Again, this allows us to formally track the request.

Wiki, Website/Blog, Bug Tracker applications

The Gramps Wiki documentation is a community project. If you see documentation that is: outdated, incomplete, entirely missing, or not yet translated into your native language; request a Wiki Contributor account and help us improve!

For problems relating to the Gramps site and the applications used to support Gramps, contact the Webmaster or raise the issue on the developer list described below.

Mailing lists

Mailing Lists, also known as MailLists, are (often uncensored & unmoderated) systems of exchanging mass eMail messages. The messages from validated subscribers are also archived and made available for searching.

There are several mailing lists on various topics related to Gramps:

Alternatively, if the Sourceforge site is not available, use the copy of the mailing lists stored on nabble.com. However, if you want to use nabble to send messages (as opposed to just reading them) then you must have subscribed to the related sourceforge mailing list first.

IRC (Internet Relay Chat)

Please feel free to drop by on channel #gramps over at irc.freenode.net server. All users and developers are welcome!

You can use the freenode Web IRC to connect if you do not have an IRC client.

Some IRC guides:

Copyright infringements

Please, mail the Developers mailing list (subscribe first) with the wiki page containing the infringement, as well as the manner of infringement.

See also