Difference between revisions of "Contact"

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(Reporting Bugs)
(Reporting Bugs)
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==Reporting Bugs==
 
==Reporting Bugs==
  
There are no ways to report a bug, including the [http://lists.sourceforge.net/mailman/listinfo/gramps-bugs GRAMPS Bugs mailing list]. You do not have to be a member of this lists to post.
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There are several ways to report a bug, including the [http://lists.sourceforge.net/mailman/listinfo/gramps-bugs GRAMPS Bugs mailing list]. You do not have to be a member of this lists to post.
  
 
However, the best way to report a bug is to use the [http://bugs.gramps-project.org GRAMPS Bug Tracker]. This allows us to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.
 
However, the best way to report a bug is to use the [http://bugs.gramps-project.org GRAMPS Bug Tracker]. This allows us to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.

Revision as of 18:05, 26 February 2007

Reporting Bugs

There are several ways to report a bug, including the GRAMPS Bugs mailing list. You do not have to be a member of this lists to post.

However, the best way to report a bug is to use the GRAMPS Bug Tracker. This allows us to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.

Requesting Enhancements

Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by creating a feature item on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You click on Report Issue, and select feature as a severity. Again, this allows us to formally track the request.

Mailing Lists

There are several mailing lists on various topics related to GRAMPS:

  • gramps-announce (subscribe, archives): Announcements and general important news items. Very low traffic.
  • gramps-users (subscribe, archives): Discussions on using GRAMPS. Medium traffic.
  • gramps-bugs (subscribe, archives): Filing and tracking of bugs in the software. Low traffic
  • gramps-windows (subscribe, archives): Issues specifically related to GRAMPS on Microsoft Windows. Medium traffic.
  • gramps-devel (subscribe, archives): For issues relating to software development. Medium traffic.

IRC

Please feel free to drop by on channel #gramps over at irc.freenode.net server. All users and developers are welcome!

GRAMPS Forums

A set of forums for the GRAMPS community is located at http://forum.gramps-project.org site.

Due to spam attacks consuming most of our bandwidth, we have had to temporarily diable the forums.