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Known issues

1,866 bytes added, 22 January
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See also
{{languagesstub}}==GRAMPS and some Gtk versions==* Some Gtk versions seem not to properly refresh the GUI (need to use the mouse cursor), see bug {{bug|4863}}.* Some Gtk versions have a refresh issue on Citation TreeView (3.4.x) after an edition, see bug {{bug|5688}}.* Incremental search and synchronization with typed letters, see bug {{bug|1450}}.* New row/line on Census gramplet (addon), see bug [http://www.gramps-project.org/bugs/view.php?id=5688#c24063 5688].
Lists of some long-standing recurring issues with Gramps. Be sure also to read the instructions on [[using the bug tracker]], and to check the bug tracker to learn what the current actively researched issues are --- they aren't reported here. ==Dependencies== {| {{prettytable}}|- align="center" ! Problem! Cause on gramps3! Cause on gramps4|-|freezes and crashes when refreshing the people or place tree view, Gnome desktop|bgcolor="red"|ATK/GAIL|bgcolor="geen"||- |blank text into field|bgcolor="red"| gtk+ < 3.0|bgcolor="geen"||- |segfault on expand all nodes/rows into a tree view |bgcolor="geen"||bgcolor="red"|GObject < 3.4.0|- |missing scrollbars|bgcolor="geen"||bgcolor="red"|3.6.4 < Gtk+ < 3.10.6|-|strange layout for menu into Geography views|bgcolor="geen"||bgcolor="red"|Gtk+ >= 3.8|-|freeze after editing data|bgcolor="geen"||bgcolor="red"|3.x < Gtk+ < 3.14.7|-|} ===Gramps and some Gtk versions=== GRAMPS * Some Gtk versions seem not to properly refresh the GUI (need to use the mouse cursor), see bug {{bug|4863}} Only an issue for Gramps 3.x / Not reproducible in Gramps 4.x or newer.* Some Gtk versions have a refresh issue on Citation TreeView (3.4.x) after an edition, see bug {{bug|5688}} FEEDBACK.* Incremental search and synchronization with typed letters, see bug {{bug|1450}} Resolved in Gramps 4.2.0.* New row/line on [[Census_Addons|Census gramplet (addon)]], see bug [http://www.gramps-project.org/bugs/view.php?id=5688#c24063 5688] Only an issue for Gramps 3.x / Not reproducible in Gramps 4.x or newer..* Layout issue for menu into Geography, see bug [https://gramps-project.org/bugs/view.php?id=5742#c38355 5742].* Gramps freezes after editing a data, see bug {{bug|7772}}. Fixed by using GTK+ 3.14.8 or higher. ===Gramps and some python gobject introspection versions===* pygobject < 3.4.0: : segfault on expand all nodes/rows into a Tree View, see bug {{bug|6289}}. === Gramps freezes and crashes with ATK / GNOME / GAIL Assistive Technologies enabled ===There have been multiple reports of long freezes and crashes of GRAMPS Gramps when refreshing the people or place tree view, e.g. after editing a person or changing the Name Display Format. They are related to the use of GNOME Assistive Technologies (ATK/GAIL).
* Gnome 2.x
You can also try this into a console:
$ sudo gedit /etc/gconf/gconf.xml.mandatory/%gconf-tree.xmlor sudo gedit /var/lib/gdmgconf/./%gconf-tree.xmlor $ sudo gedit /etc/gdm3/greeter.gconf-defaultsor $ sudo gedit .mandatorygconf/desktop/gnome/accessibility/keyboard/%gconf-tree.xml
Locate this part:
<dir name="accessibility">
and set ''enable'' to '''false'''.
====See also====* GRAMPS Gramps bug {{bug|3069}}CLOSED: GtkTreeView is very slow / crashes with Assistive Technologies / ATK / a11y enabled
* [http://bugzilla.gnome.org/show_bug.cgi?id=577098 GNOME Bug 577098 - GtkTreeView (lists, Nautilus) is very slow with Assistive Technologies enabled (at-spi)], Status: UNCONFIRMED
* [http://bugzilla.gnome.org/show_bug.cgi?id=571596 GNOME Bug 571596 - GTK_MODULES=gail:atk-bridge slows down incredibly TreeStore in pygtk ], Status: RESOLVED / DUPLICATE of 577098
* [http://bugzilla.gnome.org/show_bug.cgi?id=587020 GNOME Bug 587020 - GtkTreeView crawls with a11y enabled], Status: RESOLVED / Resolution: DUPLICATE of 577098
== GRAMPS =No horizontal scrollbars=== * Gtk+3 bug from versions 3.8 to 3.10.6 ==Database == === Gramps runs out of locks ===With a large database, GRAMPS Gramps can "run out of available locks".
For 140.000 people you should use: max_locks 300000 and max_objects 300000
'''See also'''
* GRAMPS Gramps bugs {{bug|2686}}: crashed importing d03 stress test database, and workarounds
==Data == === Gramps and AttributeError ===
This message is often related to your data into your FamilyTree.
See [[AttributeError:_NoneType_object_has_no_attribute|AttributeError]]
== GRAMPS Encoding == === Gramps cannot import media with non-ASCII characters on filename ===
If Python returns a codec/UTF8 warning and this file was pasted from an external support (CD, HD, USB key), maybe filename has been corrupted ! It seems correct on screen but not on command line. Your OS was not able to properly set the encoding used on your external support.
The [http://en.wikipedia.org/wiki/Unicode_Specials#Replacement_character replacement character ] will be often a "�" (black diamond with a white question mark)]
You can try to fix the filename by setting the correct character. Now you will be able to import this file into Gramps !
== GRAMPS Reports == === Gramps cannot display some characters into reports === RTF (''C style escape'') and LaTeX (''latin1'') file format backends on output not initially designed for a unicode support. It is possible to get strange non-ASCII character handling when using these formats. It could be very specific, because it has been tested and improved since many versions, but still possible. * {{bug|3802}} relationship graph URL's not working with PDF format
RTF ==== See also ====* (''custom''resolved), Postscript {{bug|6883}} non-Western fonts broken in PS reports* (''latin1''resolved), LaTex (''latin1'') file formats on output are not designed for an unicode support.It is possible {{bug|6884}} RTF reports backend seems to get a strange be non-ASCII character handling by using these formats.It could be very specificUTF-aware, because it has been tested and improved since many versions, but possible.breaks non-Western text
== GRAMPS cannot set date greater than 21 ==
Gramps-3.0.4 under Jaunty 9.04 cannot uses date editor or media reference editor. [[Installation#Upgrading_GRAMPS|Upgrading]] to [[Installation#Ubuntu_and_derivatives|3.1.2]] fixes this issues.
'''=See also'''=* [https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/387665 GNOME bug[Known issues]]* [[Common problems]]* [[Font troubleshooting]]* [[Gramps and Windows]]
[[Category:Troubleshooting]]
[[Category:Developers/Quality Assurance]]

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