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[[Category:Troubleshooting]]
== Cannot import Media with non-ASCII characters on filename ==
If Python returns a codec/UTF8 warning and this file was pasted from an external support (CD, HD, USB key), maybe filename has been corrupted ! It seems correct on screen but not on command line. Your OS was not able to properly set the encoding used on your external support.
Make a copy of your file from your disk to your disk.
If the accentued characters will be a "?", then fix the filename by setting the correct character. Now you will be able to import this file into Gramps !